SRINAGAR, JUL 22: Transport Commissioner, Saugat Biswas today launched “Mission-Zero Footfall” in the Motor Vehicles Department (MVD) during a review meeting here.
While interacting with all the RTOs and ARTOs of the State, Transport Commissioner urged the officers to use every means of mass media to inform the citizens, of the various services being offered to them through the online mode. He asked them to encourage citizens to use the online mode from their homes, cyber cafes, or the Common Service Centres (CSCs) to avail services of the Motor Vehicles Department.
During the meeting, six-month target was set for achieving “Mission – Zero Footfall”, by re-engineering the remaining government processes for which citizens are currently required to visit the RTO/ARTO offices. The idea is to bring all such services online and accessible from outside offices of the MVD. Biswas informed that services of the MVD viz permit issue and renewal, national permit issuance, vanity number issue, passenger tax collection will also be brought on the online mode within a month.
Biswas conveyed in unequivocal terms to all field officers that instances of corruption shall not be tolerated. He enjoined upon all RTO and ARTOs to deal with complaints of corruption promptly and with an iron fist.
While reviewing the status of recently launched Speed-post delivery of Driving Licenses, Director Posts, J&K, Gaurav Srivastava shared that the system is running successfully in smooth coordination with the MVD. RTO Jammu and RTO Kashmir stated that this initiative has resulted in substantial reduction in footfall in the RTO offices and has given succor to the applicants. Transport Commissioner expressed satisfaction on the successful implementation of the pilot in Jammu and Srinagar districts and issued directions for coverage of the remaining districts of the State by the start of August.
Biswas emphasized that the department is committed to move fast towards its ultimate goal of “Zero Foot Fall” in RTO/ARTO offices by eliminating human intervention in the delivery of Transport Services thereby reducing any scope of corruption.
On the request of Director Posts, J&K Gaurav Srivastava the RTO/ARTOs were directed to ensure that the particulars including the address of the applicants are correctly entered in the application forms so that return of posts are reduced to zero.
The meeting was attended among others by Director Posts, Gaurav Srivastava, Additional Transport Commissioner, Mohinder Singh; Joint Transport Commissioner, Vikas Sharma; RTO Kashmir, Kursheed Ahmad; Regional Transport Officer, Jammu, Deep Raj; Scientist NIC, Rakesh Gupta; RTO, Kathua, Pradeep Singh, and all ARTOs of J&K through video conference.